Rodoud.com Verified Company

Rodoud.com is a cutting-edge AI chatbot platform designed to revolutionize how businesses interact with their customers. It provides a seamless, 24/7 solution for handling inquiries across multiple channels, including websites, Facebook, and Instagram, allowing businesses to stay connected with their audience anytime, anywhere.

Key Features:

1. Advanced Ticket Management:

• Convert customer chats into actionable tickets or tasks for follow-up.

• Automate task categorization to address orders, complaints, or leads effectively.

2. Customizable Workflows:

• Configure chatbot working hours to align with your business operations.

• Define how the chatbot interacts with customers, including tone, response length, and language preferences.

3. Smart Notifications:

• Receive instant updates about critical activities, such as new orders, complaints, or inquiries requiring human intervention.

• Stay informed without being overwhelmed, thanks to intelligent filtering of less urgent messages.

4. Comprehensive Business Understanding:

• Analyze your website, FAQ pages, business documents, or even YouTube videos to train the chatbot.

• Ensure the bot has a deep understanding of your products, services, and customer support policies.

5. Visual Search Capabilities:

• Empower customers to search for products by sending images directly to the chatbot.

• The bot suggests exact matches or similar items from your product catalog, enhancing the shopping experience.

6. Multilingual and Dialect Support:

• Communicate seamlessly with customers in multiple languages, including regional dialects.

• Tailor responses to fit the linguistic and cultural nuances of your audience.

7. Flexible Chatbot Design:

• Add and manage products or services, complete with descriptions and images.

8. Streamlined Customer Experience:

• Automate responses for common questions, allowing the bot to handle repetitive tasks.

• Escalate complex issues to human representatives when necessary.

9. Integration Across Channels:

• Connect your Facebook and Instagram pages effortlessly to the platform.

10. Growth-Focused Tools:

• Analyze customer inquiries and interactions to uncover valuable insights for your business.

• Use data to refine your services, improve efficiency, and boost customer satisfaction.

We ensure that every customer interaction is handled with care, efficiency, and personalization. Rodoud is the ultimate solution to elevate your customer experience.