Enterprise-Grade AI Agent Platform

The Challenge: Businesses today require more than simple chatbots. They need intelligent, autonomous AI agents that can perform complex tasks, integrate deeply into existing workflows, connect to proprietary data, and scale to meet enterprise-level demand.
The Solution: We architected and built a SaaS, a sophisticated, highly scalable platform for building, deploying, and managing advanced AI agents. Designed from the ground up with a secure multi-organization architecture, the platform allows a single instance to serve numerous distinct companies or departments, each with its own secure data, agents, and integrations.
The core is its next-generation intelligence. We implemented a Smart Knowledge RAG system, empowering agents to access and reason with knowledge bases. This allows them to provide accurate, context-aware answers and perform tasks based on a company's own data.
Key Technical Features & Capabilities:
Highly Scalable, Multi-Tenant Architecture: Built to handle massive concurrent conversations and data loads, ensuring reliability and performance for enterprise clients.
Advanced AI Agent Intelligence: Features a Smart Knowledge RAG engine for deep, context-aware responses and task completion based on private data.
Extensible Connectivity Framework:
External Tools Connections: Agents can be securely connected to third-party software and tools to execute real-world tasks (e.g., booking, CRM updates, data lookups).
Multiple API Integrations: A robust API-first design for deep, programmatic integration into any enterprise ecosystem.
NPM Module & Script: Provides flexible, developer-friendly options for embedding agents into any web application
SaaS Monetization & Account Management:
Full Subscription & Billing Engine: Implemented a complete subscription management system with automated billing cycles, tier management, and feature gating.
Enterprise-Grade Management & Analytics:
Real-time Usage Tracking & Restrictions: A high-performance metering system that tracks API calls, agent usage, and other key metrics in real-time. This enables automated restrictions, rate limiting, and access controls based on the client's subscription tier.
Secure API Key Management: Granular controls for managing all public and private API keys for internal and external services.
Real-time Events Monitoring: A comprehensive dashboard to track agent activity, performance, system health, and user interactions.

Zenevo SRL

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