Overview

Website: https://ioni.ai/
Team: Python Developer, AI/ML Engineer, React Developer, Node Developer, Project Manager, QA Engineer, CTO‍
Timeline: 3 months for MVP, currently ongoing.‍
Services: Business Analysis, Discovery Phase, UI/UX Design, Web Development, ML/AI Development, Quality Assurance, Project Management‍
Tech Stack: Python, Javascript, React, Node, ChromaDB, GPT 3.5, GPT 4.0‍
Problem: Businesses allocate significant resources to customer support agents, yet the quality of the support they deliver often falls short of expectations.‍
Product: AI Chatbot that automatically replies to customers' inquiries within provided information to the knowledge base. ‍
Result: The product provides ability to generate accurate and timely answers to a wide range of inquiries, both common and uncommon, contributes to a positive customer experience.

Product

IONI is an AI Chatbot Builder with an integrated Generative AI algorithm that analyzes provided data and returns necessary information requested by the user. There are many values that IONI can give your business, such as:

Efficient Customer Support: IONI's AI Chatbot Builder streamlines customer support by swiftly analyzing data and providing users with the requested information, ensuring quick and efficient responses to their inquiries.
Enhanced User Experience: With an integrated Generative AI algorithm, IONI elevates the user experience by offering accurate and relevant information, fostering positive interactions and satisfaction.
Time and Resource Savings: By automating information retrieval, IONI helps businesses save time and resources, allowing them to allocate their workforce more effectively and focus on strategic initiatives.

IONI offers a time-saving and effortless template management feature, empowering support teams to streamline their processes. This enhancement not only optimizes customer service efficiency but also liberates agents to concentrate on higher-value tasks, resulting in an enriched customer experience.

IONI allows users to enjoy different possibilities:

AI Chatbot Widget
‍Conversations
‍Knowledge Base
Collecting Leads & Multi-language Support
Responsive Application

Result

By using ioni, you can quickly create replacements for existing templates for popular requests, while also building a repository of draft answers for less common inquiries as the process is automatic.

The product has already earned recognition as the "Product of the Day" on Product Hunt.

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