Location: Malaysia

Industry: Banking / Financial

Service: Staff Augmentation

Duration: 2020—present

Client: RHB Banking Group, a leading financial services provider in Malaysia, delivers seamless and user-friendly online banking, empowering customers to manage transactions anytime, anywhere.

Challenge: RHB Online Banking, previously RHB Now, served customers for over 15 years. However, the system struggled with:

Accumulated technical debt
Difficulty implementing new features
Issues beyond repair or refactoring

RHB Bank aimed to re-architect their web and mobile banking back end, transitioning from a monolithic system to a container-based architecture.

Solution: We introduced a micro-frontend (MFE) approach, decoupling services into containers and ensuring uninterrupted functionality. With this architecture, RHB Bank can implement new features in real-time, ensuring zero downtime and a seamless banking experience for customers.

Results:

Shortcut Asia implemented key features to enhance RHB Bank’s online banking, including:

Debit card renewal
Recurring payments
Overseas transfers
Rewards and redemption systems
Online applications for current and savings accounts

Here’s what we achieved together:

A stable and scalable platform built for growth
Enhanced user experience with innovative features for seamless banking
Streamlined workflows that accelerate updates, delivering faster results

Ongoing development: As part of RHB Bank’s digital transformation, TESLA is the next-generation initiative aimed at replacing the current mobile banking system.
Powered by React Native and Expo, TESLA offers a robust, user-friendly experience with seamless functionality across devices, enhancing user satisfaction.

Shortcut Asia

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