Managed Services

Managed IT services are IT outsourcing or co-sourcing services, which provide efficient, effective, and mature IT value for your company.

Is information technology creating more pain than gain for your company? It may be the right time to consider a managed IT services solution! Whether you are looking to bolster your existing IT department or outsource it, Mars Consultations has the tools, talent, and support you need to help truly turn your technology into a valued, trusted asset. Mars Consultations offers outsourcing IT services and, what we call, IT co-sourcing.

Our Managed IT Services Include:

Support Services

24 x 7 x 365 On-site and Off-Site Support

Help Desk Support

Service Level Expectations

Management Consulting Services

Virtual Chief Technology Officer Services

Asset Management/Tracking Services

Proactive Support Services

Remote Monitoring and Management – 24 x 7 System Monitoring of Critical Systems

Proactive Server Checkups

Health Report Safety Check

Best in Class Technology Solutions

Email Spam/Virus Filter and Continuity

Anti-virus Protection

Internet Security

Threat Protection

Mobile Device Management

Help Desk

Full Care of your IT services

We provide a highly trained IT help desk that is available 24/7/365. We know that lost productivity equals lost revenue, including the potential loss of opportunities and clients. Additionally, keeping your staff productive is vital to the bottom line.

Businesses need an available, go-to resource for IT challenges that confront their business. Mars Consultancy has a winning solution. We are based in Cairo, Egypt and staffed 24/7/365 by some of the smartest, most helpful, and professional people you’ll find.

With cutting-edge remote monitoring and management tools, we can remote into troubled machines across town, across the country or around the world (and we do… literally!) to manage, troubleshoot and protect our client’s assets. When a remote solution does not work, we will have a certified specialist at your door with just a phone call to fix the problem so you can resume operations.

Help Desk Facts

Our staff provides fast, friendly, effective support that makes IT easy for your employees.

You can contact our staff by phone, email, ticket portal, or chat.

Track your tickets and projects as they progress through our portal.

We will never outsource our help-desk. It is 100% staffed by our local employees.

Come out and meet the staff who supports you.

Mars Consultation

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