We have successfully worked on an ACA CPL (Cost Per Lead) campaign with a USA-based agency, where our primary role was generating and delivering high-quality, TCPA-compliant live transfers to licensed insurance agents. Our focus was on targeting potential customers who were genuinely interested in Affordable Care Act (ACA) health plans and ensuring they met the eligibility criteria before transferring them to the client’s team.

Scope of Work & Execution:

Data Acquisition & Lead Generation:
- Used high-quality, verified data sources to reach potential ACA customers.
- Ensured all leads were TCPA and DNC-compliant before initiating contact.
Pre-Qualification Process:
- Our agents engaged in structured conversations to verify customer details, eligibility, and intent before transferring the call.
- Customers were screened based on age, income, and health coverage needs.
Live Transfers Execution:
- Once a prospect was fully qualified, we transferred the call to licensed agents in real-time.
- Maintained a smooth handover process to ensure high conversion rates.
Quality Assurance & Compliance:
- Followed strict TCPA and CMS guidelines to maintain compliance.
- Regular monitoring and feedback sessions were conducted to improve script adherence and lead quality.
Performance & Results:
- Successfully generated and delivered a consistent volume of high-intent leads.
- Improved conversion rates due to the pre-screening and qualification process.
- Scaled up operations based on client demand while maintaining lead quality.

AZK Telecom

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Budget

Quality

Schedule

Communication