Carson’s Village is a first-of-its-kind nonprofit organization designed to provide comprehensive resources that help families navigate the complicated decisions they face immediately after the sudden death of a loved one.

Through a program designed by a licensed mental health counselor, Carson’s Village not only provides financial coaching on key choices related to the funeral but intervenes with mental health services at any sign of distress. All of this is provided to the families free of charge.

This can include everything from funeral planning, notifying family members and death certificates, to guidance on how to handle social media announcements.

An especially important function of their website is the ability for families to create fundraising pages so they can raise money to cover funeral expenses and medical costs.

In short, they help make the process for family members in grief as simple as possible.

The Challenge

The non-profit was frustrated with their content management system—a cumbersome platform that didn’t have the flexibility they needed to keep up with their rapidly expanding organization.

Limited staffing resources meant that Carson’s Village needed a platform that would make it easy for them to efficiently support as many families as possible.

Usability improvements needed to be made and content needed to be reorganized so that the information was readily accessible to the grieving families who came to them for assistance during an already difficult time.

Read how we helped Carson's Village develop a solution for their non-profit.

Authentic Web Solutions, LLC.

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