plumcut Verified Company

plumcut is a done-for-you AI automation studio. We build and run intelligent sales agents for high-traffic retail, ecommerce and DTC brands across the MENA region, with a focus on Saudi Arabia and the wider Gulf. The company is built in Lebanon and serves the region from Beirut.

Our agent is called plum. It does not sit in a website widget waiting to be found. It lives on the channels customers in this region already use every day, WhatsApp and Instagram, and it works the way a good salesperson works. It answers questions instantly and in the brand's own voice, recommends the right product, chases carts that were left behind, books appointments, takes payments, and tracks orders after the sale.

What separates plumcut from a chatbot is what happens after the conversation. Because plum sits inside every message a brand receives, it reads what no analytics dashboard can show you: why one customer bought, why another walked away, which product people keep asking for that you do not stock, and where the objection always lands. All of that becomes a live dashboard of customer insight, and it belongs to the merchant, not to us.

The last part is what the owners we work with care about most. plumcut is fully managed. There is no tool to learn, no flows to build, no team to hire, no dashboard anyone has to babysit. We handle the setup, the training on your catalogue, the tone of voice, the testing, and the day to day running of the agent. The brand gets the outcome, more conversations answered, more of them converted, and a clearer picture of its own demand, without adding a single operational job to the week.