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PingPong Digital

4.2
5 Reviews
Founding Year 2012
Team Size 10-49
Hourly Rate Undisclosed

PingPong Digital is an award-winning full service Chinese digital marketing agency that is recognized all around the world for their expertise in helping brands to scale and succeed in China, and is the trusted partner of Weibo, WeChat, Douyin and Toutiao. PingPong Digital has flagship office locations in New York, USA, London and Birmingham in the UK and Shanghai, China. A diverse client portfolio that spans across sectors, including; Education, Fashion, Beauty, Tourism, Real Estate, has only strengthened their ability to succeed in any industry they enter. 

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EXO ScoreEXO Score
OVERALL SCORE
28
Poor
70/100
Reviews
0/100
Awards
0
Claimed
60/100
Description
0/100
Portfolio
35/100
Other
EXO Score Summary

PingPong Digital's public profile is rated Poor: it gives buyers too little evidence to assess delivery fit confidently. The listing names 5 services, but provides no service names or technologies here, so buyers cannot tell what the company builds or how much of the delivery stack it covers. A 5-star rating across 5 reviews is encouraging but still an emerging signal, and there are no portfolio cases or TechBehemoths Award editions to corroborate it. The listed team is 10-49 people, with clients ranging from small businesses to enterprise, and the profile names 2 offices. It is unclaimed, has no account managers, and lists no technical or industry focus. Platform dates are unavailable, so tenure cannot explain the gaps. Request relevant case studies, references, and verification of current services and staffing before engaging.

Reviews Summary

The profile shows a 5-star rating from 5 reviews. That is a positive signal, but the volume is still emerging rather than substantial, so the rating alone cannot establish a dependable pattern across projects. Buyers have some client feedback to consider, but should read the reviews for relevance to their own scope and seek additional references before treating the rating as decisive.

Awards Summary

No TechBehemoths Award editions or Company of the Month titles are listed. Recognition on this platform is therefore not available as a supporting signal for buyers; this absence says nothing about work outside TechBehemoths. The profile does not establish how long PingPong Digital has been listed, so there is no basis to explain the gap through platform tenure. Assess fit through relevant work, references, and direct verification instead.

Claimed Summary

The profile is unclaimed, with no business email verification and no account manager listed. That means nobody at the company is maintaining this listing through a claimed account, so service details and other profile information may be outdated. Buyers should verify the company's current offering, contact details, and project fit independently before relying on this profile to make a decision.

Description Summary

The profile carries a moderate-length company description, which gives buyers some orientation, but length alone does not establish what the team does best or how it approaches delivery. There are no concrete expertise details in the available profile evidence to assess here. Treat the description as an introduction, not proof of capability; ask for examples tied to your project before shortlisting.

Portfolio Summary

There are no published portfolio cases. Buyers therefore have almost no direct evidence on the profile of what PingPong Digital has delivered, for whom, or at what level of complexity. This is a material gap because portfolio work is the clearest way to judge relevance before an inquiry. Request case studies that match your scope, including the team's role, deliverables, and outcomes, before deciding whether to shortlist.

Other Summary

Client coverage and the service listing are the clearest supporting signals: the profile spans small-business through enterprise buyers and names 5 services. The weakest disclosed areas are team scale and location, while technical focus, industry experience, account contacts, and platform contributions are missing. With only 4 of 8 supporting components filled, buyers get a partial picture of fit but little basis to judge technical or sector relevance. Request matching case studies and confirm the proposed team before shortlisting.

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Locations

PingPong Digital has 2 offices. The head office is in Birmingham, United Kingdom.

2 Offices

Company Speciality

Where PingPong Digital's expertise concentrates - services, technologies, and which clients they fit best.

Client Focus

  • 70% - Mid-market ($1M - $10M)
  • 20% - Small Business ($500k - $1M)
  • 10% - Enterprise (>$10M)

How PingPong Digital compares with other companies in United Kingdom

Benchmarked against every other company in United Kingdom. See exactly where PingPong Digital ranks.

How PingPong Digital compares to other companies based on profile strength?

PingPong Digital carries a Poor profile-information label, placing its public profile in the lower-information tier. Birmingham peers span Poor, Below Average and Average labels, with Good and higher labels also represented. This is not a strong evidence position within a local shortlist.For a buyer, the practical gap is limited material to assess before making contact, not evidence of weak delivery. Compared with most alternatives, this profile gives less to evaluate. Request relevant case studies, named services, team credentials and client references directly before deciding whether to shortlist.

How much does PingPong Digital charge for their services compared to other companies in United Kingdom and Birmingham?

No hourly rate is disclosed, so buyers cannot compare PingPong Digital's price with Birmingham or UK peers from this profile. This is a real screening friction point: ask for its rate, billing basis and a scoped estimate before comparing budgets. Local and national peers include both undisclosed rates and a wide spread of disclosed price points, so no budget, mid-market or premium placement can be assigned. Price fit remains unknown; it says nothing about quality.

How many services does PingPong Digital provide compared to other companies?

PingPong Digital lists 5 services or focus areas, placing it in Birmingham's common lower-count range rather than among broadly listed providers. The local distribution is concentrated at no listed services, with five also a recurring point; progressively larger portfolios are less common. The profile signals a focused or selectively presented offer, not unusual breadth.For a buyer, this is a manageable shortlist profile if the listed services match the need. Treat the service count as a starting point, not proof of depth: ask for relevant project examples and the team's experience in each service under consideration before comparing providers.

When was PingPong Digital founded?

PingPong Digital was founded in 2012, placing it in the middle of the UK market's tenure distribution rather than at either extreme. The country data is concentrated among companies founded from 2000-2020, and 2012 falls within its densest period. No Birmingham comparison is available, so this is a national rather than city-level placement.For a buyer, this indicates a meaningful operating history to examine, but tenure alone does not establish delivery quality. Check the company's relevant project record and current team experience; the founding date is useful context, not a substitute for evidence tied to your requirements.

See the work before you reach out.

No Portfolio Yet

A portfolio is the only direct evidence of work this company has actually delivered. Without one, you cannot verify quality, style, or scope before committing budget. We recommend prioritizing companies with a documented track record, or requesting work samples directly before proceeding.

Reviews

Reviews summary

PingPong Digital’s record is positive overall, but the average masks a sharp outlier: 4.2 from 5 reviews. Four reviews are 5-star and one is 1-star, citing slow responses and promised service not delivered; the supplied figures do not show how many reviews were written on TechBehemoths versus imported. The reviews span 2020-2021, and the newest is over five years old, so this is a dated, anecdotal signal rather than evidence of current delivery.

Several reviewers praise professional digital marketing support, including work on university branding in China and promotion that helped a client understand the Chinese market. A few describe multi-year relationships, and one specifically mentions quick responses; these accounts speak to marketing work, not the company’s web or e-commerce services.

The 1-star complaint about responsiveness and delivery is isolated but material, while the positive accounts cluster within a few weeks. Ask for a recent reference from a comparable digital marketing engagement and confirm response expectations and promised deliverables before signing.

4.2

From 5 Reviews

The reviews are collected on TechBehemoths, Google, Trustpilot and other resources.

5
4
3
2
1
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Carrie Yang

5.0on 21/01/2021
PingPong Digital team is very professional. It's been a pleasure to work with them in the last 4 years. They helped us to enhance the University branding in China region through digital marketing channels. They provided us with a quick response and professional service. They are a great company or partner to work with.

rong huang

5.0on 21/01/2021
We worked with Pingpong Digital for many years. Their professional digital marketing service is definitely second to none in the UK. We are rather pleased to work with them and I would highly recommend this company to anyone.

Steven Clarke

5.0on 21/01/2021
The team has helped us market our product and gain insight into the Chinese market. With offices around the globe and dedicated teams for each, we felt like we were always in control. Would definitely recommend and look forward to continuing with their services.

sammi wang

5.0on 21/01/2021

Wen Ting Wang

1.0on 17/12/2020
Slow response, didn't deliver the service they promised, won't recommend.

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