NYC Helpdesk

New YorkUnited States

Founding Year 2004
Team Size 2-9
Cost of Services Not revealed

NYC HelpDesk.co LLC is New York’s premier web development and custom programming company. Founded by Jared Shih, in 2005, NYC HelpDesk.co operations are based on the 53rd Floor of One Penn Plaza in the heart of mid-town Manhattan. The company has grown over the years to provide web services and custom programming applications to organizations across the tri-state area and North America.

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Profile strength: Poor

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NYC Helpdesk may not be a bad company, but the lack of a complete company profile (weak portfolio, no client reviews and incomplete services) raises some concerns. You should do good due diligence before contacting them. Alternatively, search for a better ranking company on the platform. There are over 4,000 companies with “strong” scoring.

Locations

HEADQUARTERS

157 Columbus Avenue- 4th floor
New York 10023
United States

Speciality

Service Speciality List
Main Services Focus
  • Web Development
  • SEO

NYC Helpdesk Stats
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General

How NYC Helpdesk compares to other companies based on profile strength?

See how NYC Helpdesk is positioned among 21925 companies from United States based on profile strength. A poor rate is a red flag. It could be that the company is still great, but we advise doing some more research.

Pricing

How much does NYC Helpdesk charge for their services compared to other companies in United States and New York?

NYC Helpdesk is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.

Services

How many services does NYC Helpdesk provide compared to other companies?

NYC Helpdesk covers 2 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.

Year

When was NYC Helpdesk founded?

NYC Helpdesk was founded in 2004. According to TechBehemoths data, 256 companies were founded in United States in that year. Compared to other companies, NYC Helpdesk is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.

Portfolio

No Portfolio yet
TechBehemoths Tip:

Having now reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.

5.0

From 3 reviews

  • reviewed on 23/5/2017
    As a New Yorker, and one whose knowledge of CSS and HTML is limited, I wanted to work with a local person—someone I could meet with and work on screen with on occasion, someone I could call in a panic if I needed to. NYChelpdesk has been just that. Jared Shih replies to an email generally within an hour, and sends me detailed instructions about anything I can do—or he fixes more complex glitches himself. He is conscientious about working in a timely way. In addition, he provides SEO services, and made some great design recommendations for my site—in fact, he provided his own photographs for some pages. At a time when customer service has hit an all-time low, working with someone this caring and capable is a pleasure and a great relief.
  • reviewed on 15/5/2017
    Jared is a wonderful webmaster. I have worked closely with him for over 4 years and his standard of professionalism, attention to detail and patience is outstanding. He has been more than fair with his fees and has adjusted the fee according to our needs. I have learned a lot from Jared. His business practice and knowledge is remarkable. Nancy Cummings Office Manager Temple B'nai Israel
  • reviewed on 15/5/2017
    my agency and i have been working with nyc helpdesk co on a couple different website projects and it's been the most pleasant development experience! they're quick, efficient, and ultra-organized. they even handle all our hosting needs. i'd definitely recommend, and have on quite a few occasions! looking forward to doing more work in the future.

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