Norloch Verified Company

Norloch builds automation systems for businesses that have outgrown their admin. We're based in Edinburgh and work with companies across Scotland and the UK.

Here's the pattern we see everywhere. A business wins more work, so the inbox gets heavier. Someone answers the same questions daily. Invoices get chased when someone remembers. Details get typed into one system, then retyped into another. None of it is broken exactly, but the owners are working evenings and the growth is starting to hurt.

That's the problem we solve. We map how work actually moves through your business, spot the gaps where things get retyped, forgotten, or delayed, and then build systems that close them. Under the hood that means AI models like Claude working alongside platforms such as n8n, Zapier, and Airtable. On the surface it means email answered in your own voice within minutes, enquiries from your website and social channels landing in one queue, records that update themselves, and reminders that go out without anyone remembering to send them.

Everything ships with a human approval step. Nothing goes to a client without sign-off unless you decide otherwise, which is why regulated firms trust us with their inboxes. Your data stays inside your own accounts throughout.

Real numbers from live systems: an accountancy practice in Edinburgh recovered roughly 100 hours every month across two director inboxes. A retail studio lifted booking link clicks by over 40% after we unified their enquiry channels.

Norloch is founder-run. One person scopes, builds, and supports every system, backed by 15 years of enterprise technology experience. We also deliver hands-on AI training for teams, in plain language, on-site or remote.

First conversation is free and honest. If automation won't pay for itself in your business, we'll say so.