Nexus 360 Verified Company

Running a business and growing a business are two very different things. SME owners are generally very good at the first. The second requires something different, the right systems, the right structure, and the right sequence of changes to make growth evolve.

That is the problem Nexus 360 was designed to solve.

Founded by Mark Shevill, Nexus 360 brings more than 25 years of enterprise-level digital transformation experience to ambitious SMEs. That experience spans creating one of the first paperless office systems at Halifax Bank in the late 1990s, delivering high-security data centre solutions for major financial institutions, and managing the automated deployment of over 50,000 devices concurrently for an international food manufacturer. The structured thinking developed across those programmes is what every Nexus 360 client gets access to today.

The work begins with listening. Before any solution is proposed or any system is touched, Nexus 360 takes the time to understand exactly where the business is today, the challenges the team faces, the opportunities being missed, and the processes that are costing time and money. Disconnected systems, bottlenecks slowing teams down, leads and follow-ups falling through the cracks. These are the problems that hold growing businesses back, and they all have a solution once the right picture is in place.

From that understanding, Nexus 360 designs and builds a technical business growth roadmap. Business process automation sits at the heart of that roadmap across three levels. Simple automation handles trigger-based sequences for leads, quotes and payments. Cross-system automation moves data seamlessly between platforms. Agentic automation builds systems capable of making decisions, bringing AI to the processes that need more than a rule to handle them properly.

Every automation is built within a wider structure covering five connected areas: operational infrastructure, ERP and business systems, CRM and client journey, automation and workflow, and digital engagement. Each is sequenced so every improvement reinforces the next.

Nexus 360 has supported over 40 SMEs across automotive, accountancy, education, renewable energy, finance and professional services. Book a free Discovery Call at nexus360.digital.