Neoreef

Katie is a talented and an amazingly empathetic listener to your design needs, along with her teammates A.J. and David. Of course, such can only come down from the top through the owner, Brian - who leads his team with clear focus. I enjoyed the owner and team, still have a loving place in my heart for the owner and team, but ... My experience started GREAT, but ended PAINFUL and EXPENSIVE. I have waited since March 2018 for the owner's remorse -- but none. The church gave up over $2,400 in the Neoreef process for a logo ($400.00) and a website presence for our church that never happened. He was paid in advance, fully for a year of hosting, training, maintenance and support in addition to the design because we WERE TRYING TO SUPPORT LOCAL. The web design was beautiful, but never got to use it, so don't know if it was functional (complete). The hosting, training, maintenance, and support never happened, but was paid in advance. The glitch was over "white-labeling" vs. Neoreef Onenet (tm) advertising on our church website. It was understood that placing advertising of any kind on the church website was not wanted. I prayed and considered, maybe it would be okay (give credit to whom credit is due) because some other churches give credit to the design/host. A day later, I felt convicted in conscience that, although others do, it is not the direction for this church and explained it to the owner. I committed to place, instead, a page on our site dedicated to honoring businesses that had helped us or with which he had a great experience and could help others by saying so on our site. He wasn't interested. Other companies understand "businesses" don't want their design advertising/promotion on the business website. This is not a "business", but a church, so how much more should that be understood and not wanted by some. So, businesses pay for what is called "white label". I offered to pay additional for his advertising to not be put on the church website: The owners exact words: "I don't do it for large companies and I'm certainly not going to do it for one SMALL church" (caps emphasis - the owner's). The owner claimed there are no refunds (which is not in the invoice). I still have the contract which I am reading from as I write this review showing that the only work completed was "portions of" website design aka the "Onenet (tm) Platform" which the invoice lists for full design at $1,499.95 and, obviously, much of that was not done, but we paid $2000.00. Website configuration, 4 pages, Home page, Page Configuration, Graphic Design = $125.00 shown on the invoice as 3 times? for a total $375.00. The labor and setup is priced at $375.00, that may have been completed under the Website Configuration etc.. The following, as I have explained in this review, were not completed nor supplied and the owner refused any more conversation, and no refund for work not done: A monthly subscription for the year is mandatory costing $719.88 total. Since the entire transaction and relationship ended with the glitch over white labeling, NO SUBSCRIPTION WAS EVER DONE, BUT IT WAS PAID FOR. Ethically, that is the least refund that is simple to see. Also, he was paid in advance, fully for a year of hosting, training, maintenance and support - none of which happened to this day December 10, 2019. The invoice paid in full and in advance was March 19, 2018. Sorry to have to say it, but my review is very similar to another that I read months ago, which said similar as I: "It started good, but ...."

They're a great company to have on your side.

Neoreef has been great to work with. They've created several websites for my company and always do outstanding work. And they work fast, completing a whole site in a few weeks. Neoreef has an excellent staff who always responds promptly and professionally.

Outstanding company! The team at Neoreef are very friendly, cool. smart, creative, and caring. This group of people were very attentive to us the entire process. From our first meeting to the end of our website creation, I felt comfortable, and was pleasantly surprised the entire way. I always got a response to any question I had right away. They really listened to what it was that we had in mind, and saw our vision. They created a logo for us that was everything we had imagined. Our website turned out to be even better, and more professional that I imagined. I strongly recommend Neoreef to anyone, or any company.. big or small. I know they can do anything you imagine. Thank you so much team!!

Do you need a new website? If you do please get with these guys. Drake Mechanical has been using Neoreef for 2 years now and I love it. They have made it easy to edit, add pages and continue to improve our site along with the best tech support I have ever dealt with! I highly recommend Neoreef for all your web design needs!!! Thanks Brian for all the great work.