Fusion Verified Company

BerkeleyUnited States

Founding Year 2003
Team Size 10,000+
Cost of Services $$$$$ $250+/h

We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through exceptional customer service.

Our operations are powered by cutting-edge AI & ML-enabled digital solutions to optimize efficiency, performance, and overall workspace experience. This has empowered us to infuse our customizable services with technological innovation to ensure meaningful customer interactions and superior CX deliveries. At Fusion, we strive to create human connections in every interaction, allowing us to keep customer concerns in focus and attend to their needs with mutual understanding and empowering a culture of collaboration.

Our ideas & efforts are concentrated on creating a future of excellence in customer satisfaction & business growth. This way, we are ushering in the next era of services that improve & exceed the expectations of clients & customers alike. At Fusion, we aim to pioneer change in the shared services industry and pave the way for Growth-Oriented Business Associations and Customer-Centric Technological Innovations.

Fusion at a Glance

Who Founded Fusion?

How many projects a year does Fusion deliver?

What is Fusion average cost per project?

What are Fusion company values?

Profile strength: Poor

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Fusion may not be a bad company, but the lack of a complete company profile (weak portfolio, no client reviews and incomplete services) raises some concerns. You should do good due diligence before contacting them. Alternatively, search for a better ranking company on the platform. There are over 4,000 companies with “strong” scoring.

Locations

HEADQUARTERS

4775 Peachtree Industrial Blvd., Suite 310, Berkeley Lake, Georgia 30092
Berkeley 30092
United States

Speciality

Service Speciality List
Main Services Focus
  • Business Consulting

Client Focus

  • 77% - Starting to scale (<$200K)

Industry Focus

  • Financial services
    20%
  • Health Care & Medical
    20%
  • Hospitality & leisure
    20%
  • Retail
    20%
  • Telecommunications
    20%
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Fusion Stats
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You can learn more about company stats on TechBehemoths in this article.

General

How Fusion compares to other companies based on profile strength?

See how Fusion is positioned among 22055 companies from United States based on profile strength. A poor rate is a red flag. It could be that the company is still great, but we advise doing some more research.

Pricing

How much does Fusion charge for their services compared to other companies in United States and Berkeley?

Fusion charges more than $250/h, meaning that the cost of their services in United States is more expensive. But a high price has its explanation. They might be the superstars in their field. But is it worth it or not - your due diligence will answer this question..

Services

How many services does Fusion provide compared to other companies?

Fusion covers 3 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.

Year

When was Fusion founded?

Fusion was founded in 2003. According to TechBehemoths data, 257 companies were founded in United States in that year. Compared to other companies, Fusion is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.

Portfolio

No Portfolio yet
TechBehemoths Tip:

Having now reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.

No Service Reviews yet
TechBehemoths Tip:

Every company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.

Contact the company directly

Get in touch with Fusion and tell them more about your project.
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