Fusion CX Verified Company
We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through exceptional customer service.
Our operations are powered by cutting-edge AI & ML-enabled digital solutions to optimize efficiency, performance, and overall workspace experience. This has empowered us to infuse our customizable services with technological innovation to ensure meaningful customer interactions and superior CX deliveries. At Fusion, we strive to create human connections in every interaction, allowing us to keep customer concerns in focus and attend to their needs with mutual understanding and empowering a culture of collaboration.
Our ideas & efforts are concentrated on creating a future of excellence in customer satisfaction & business growth. This way, we are ushering in the next era of services that improve & exceed the expectations of clients & customers alike. At Fusion, we aim to pioneer change in the shared services industry and pave the way for Growth-Oriented Business Associations and Customer-Centric Technological Innovations.
Fusion CX at a Glance
Who Founded Fusion CX?
How many projects a year does Fusion CX deliver?
What is Fusion CX average cost per project?
What are Fusion CX company values?
Locations
HEADQUARTERS
4775 Peachtree Industrial Blvd., Suite 310, Berkeley Lake, Georgia 30092
Berkeley 30092
United States +18665810038
Speciality
- Non-Voice BPO
Focuses & Technologies
Client Focus
Industry Focus
- Financial services
- Health Care & Medical
- Hospitality & leisure
- Retail
- Telecommunications
Fusion CX Stats ! You can learn more about company stats on TechBehemoths in this article.
How Fusion CX compares to other companies based on profile strength?
See how Fusion CX is positioned among 23056 companies from United States based on profile strength. A below-average rate is tricky. It might be that they are still good, but not paying too much attention to their business profile.
How much does Fusion CX charge for their services compared to other companies in United States and Berkeley?
Fusion CX charges more than $250/h, meaning that the cost of their services in United States is more expensive. But a high price has its explanation. They might be the superstars in their field. But is it worth it or not - your due diligence will answer this question..
How many services does Fusion CX provide compared to other companies?
Fusion CX covers 3 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.
When was Fusion CX founded?
Fusion CX was founded in 2004. According to TechBehemoths data, 250 companies were founded in United States in that year. Compared to other companies, Fusion CX is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Having no reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.