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Founding Year 2003
Team Size 250-999
Hourly Rate $ $ $ $ $

First Focus is one of Australasia's leading managed IT service providers, helping New Zealand organisations simplify technology, strengthen cybersecurity, and improve business performance. We partner with businesses of all sizes to deliver reliable, proactive IT support that keeps your people productive and your systems secure.

Our team provides end-to-end technology services, including managed IT support, cloud solutions, Microsoft 365, Azure, cybersecurity, IT strategy, backup and disaster recovery, networking, infrastructure management, and IT procurement. Rather than simply fixing issues when they arise, we take a proactive approach—monitoring, maintaining, and optimising your technology to reduce downtime and improve long-term outcomes.

First Focus at a Glance

Founded in 2003
Constantly more than 50 projects a year
Every project is individual, therefore a custom approach and offer is made for each client.
Customer-first service, integrity, accountability, technical excellence, transparency, proactive innovation, continuous improvement, and building long-term partnerships based on trust and measurable business outcomes.

This profile is managed by Unn*** Tay**  (u***********@firstfocus.com.au)

Last online: 3 months agoExpect Delays
EXO ScoreEXO Score
OVERALL SCORE
40
Average
0/100
Reviews
0/100
Awards
50
Claimed
92/100
Description
55/100
Portfolio
43/100
Other
EXO Score Summary

Average: useful orientation, but not enough delivery evidence for a confident shortlist. The profile lists 1 service and no focus technologies, so buyers cannot tell what First Focus builds, which delivery layers it covers, or what stack it uses. Its comprehensive description explains the stated offer, but the portfolio contains only 1 case and there are no reviews to validate delivery or client experience. No TechBehemoths awards are recorded. A 250-999 person team and mid-market client focus indicate positioning for buyers seeking a provider serving mid-sized organizations; the profile lists 1 location and 1 account manager. The profile is manager-claimed, not domain-verified. Worth considering, but request relevant case studies and references, verify the offering and company details independently, and confirm engagement ownership before committing.

Reviews Summary

There are 0 reviews, so the profile offers no client feedback and no rating to weigh. Buyers cannot use this signal to assess reported client experience or see whether opinions hold across engagements. The absence of reviews is not evidence of poor performance, but it leaves a clear evaluation gap alongside a portfolio of 1 case. Ask for recent client references and speak with them about delivery, communication, and outcomes before relying on the profile’s self-description.

Awards Summary

No TechBehemoths awards are recorded, so platform recognition adds no supporting evidence to this profile. That is an absent signal, not a verdict on the company’s work; many companies do not actively engage with the platform’s awards. Buyers should therefore base their assessment on project evidence, references, and the fit of the proposed team rather than expecting this profile to provide award-based validation.

Claimed Summary

A manager has claimed the profile, but the account is not verified through a business email matching the company’s domain. That gives buyers some indication that someone manages the listing, but it does not provide the stronger accountability signal of domain verification. Treat profile details as unconfirmed and verify the company’s services, team, and contact information directly before relying on them in a shortlist or procurement decision.

Description Summary

The comprehensive self-description gives buyers more orientation than a bare listing and can explain the company’s stated expertise and approach. That is useful for judging whether its offer merits a conversation, but a company description is evidence of intent, not proof of delivery. The profile shows only 1 case and no reviews, leaving little independent evidence against which to test those claims. Before shortlisting, buyers should ask for examples and references tied to the specific work they need.

Portfolio Summary

The portfolio contains 1 case, so buyers can see almost none of the company’s delivered work on this profile. That is too thin to judge the range, relevance, or consistency of its projects, and it leaves a material gap beside the comprehensive self-description. This does not establish anything about delivery quality; it means the profile supplies little evidence to assess it. Request relevant case studies, including the company’s role, scope, and outcomes, before deciding whether its experience matches the project.

Other Summary

The clearest supporting signals are the 250-999 person team and a listed location, which give buyers a basic sense of scale and geography. The weaker areas are the single account manager and limited industry coverage; technical focus and platform publishing are missing. With 6 of 8 supporting components filled, the profile gives a partial picture of company fit, but not enough technical or delivery evidence to judge a specific project. Buyers should verify those points directly.

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Locations

First Focus has one office.

One Office

Company Speciality

Where First Focus' expertise concentrates - services, technologies, and which clients they fit best.

Focus(%)

100%

Client Focus

  • 100% - Mid-market ($1M - $10M)

Industry Focus

  • Information technology
    100%

How First Focus compares with other companies in New Zealand

Benchmarked against every other company in New Zealand. See exactly where First Focus ranks.

How First Focus compares to other companies based on profile strength?

See how First Focus is positioned among 238 companies from New Zealand based on profile strength. An average rating is fine, but could definitely be better for a bit more credibility.

How much does First Focus charge for their services compared to other companies in New Zealand and Christchurch?

First Focus charges between $150 and $250/hour, meaning that the cost of their services in New Zealand is above the market average. Their high price range might be a result of an extended experience or high-quality work. Keep this in mind before calculating your budget and requesting a quote.

How many services does First Focus provide compared to other companies?

First Focus covers 1 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.

When was First Focus founded?

First Focus was founded in 2003. According to TechBehemoths data, 3 companies were founded in New Zealand in that year. Compared to other companies, First Focus is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.

See the work before you reach out.

CORE Intelligent Managed Services

Reviews

No Reviews Yet
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Reviews are a company's track record with real clients. Without any, you're relying on their own claims and portfolio alone, there's no independent confirmation of how they actually perform. This isn't necessarily a red flag on its own, but it is added risk. Weigh it against their portfolio and EXO Score, or consider a company with a proven review history.

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