Firetoss

Great company! They are very experienced at SEO and marketing and work hard for their customers.

I would never recommend this company to build a website. Let me first say though that Madeline over there was always polite, kind, respectful and as helpful as she could be and she was the best part of dealing with Firetoss. They built a website for us with a webstore and there is a shipping issue where it quotes rates much to high. For example a 3 lb box should be $12 shipping, but it was charging $135! They didn't know what the issue was. We spent several thousand dollars to build the site and we had to take it down after taking it live. We went back to our old site until we can find someone else to fix it. As the site was being built I had to make corrections and adjustments to all of our products, things not expected of Firetoss to do. After I had done them Firetoss had to do some other things and they had to choose to overwrite the changes I made or their changes and they choose to undo at least two weeks worth of changes I had made to products. I admit that I am not sure why both couldn't have been kept maybe there was a good reason. Why couldn't they have exported my products and import them after their changes? Another issue is the site is slow. Why was that not addressed before it went live? They reached out to us several weeks later to see if they could help us fix the issues, maybe at a negotiated rate but I will not give them anymore money to fix something that should have been part of the original build. Very disappointed! First estimate to fix the site from another company is over $6,000. Keep in mind this is a new site. You would think that a company that specializes in building sites would be able to know what the issues are and fix them.

Never worked with a company as dishonest as this company. Said they were spending my budget for ad spend but weren’t spent thousands and thousands of dollars on a site that when launch didn’t work and then they wanted more money to get it to work and the list goes on.

Firetoss has been pivotal in helping us define and align our project strategy to meet our admittedly lofty aspirations. Firetoss is exceptional at metabolizing our executive vision and outlining the tactics and resources needed to bring this vision to fruition. Tony's teams stand apart from the other agencies I've worked with in their overall customer experience. Firetoss' teams communicate effectively at every stage of the process and incorporate my input regularly. There is no autopilot at Firetoss. They are deliberate, data-driven, and intentional about how they utilize my company's resources to work toward our ultimate goal. I am continually impressed with Firetoss and expect this partnership to go on for years to come.

Firetoss is top notch! They know EVERYTHING about all things digital and are helping me get my business online!! Thank you so much!