We are ELSE. An experience design consultancy helping businesses to create products & services that change behaviour. We work with business leaders on innovation and digital transformation projects; helping clients to define new opportunities and then deliver them to market. We help businesses who're looking to launch something new, responding to disruption in their industry or looking to shake things up.

At ELSE we strive for our approach to be practical, challenging and inclusive - building momentum and alignment as we frame the opportunity and define in detail what it takes to launch. This approach forms the basis of our five core capabilities:

Digital Transformation

We work within businesses to adopt new digital technologies and embrace smarter ways of working that increase value to both staff and customers. 

Strategy & Innovation

We work with senior stakeholders to uncover new opportunities that will increase revenue and improve operational efficiency — brought to life as prototypes.

Research & Insight

Empathy is the bedrock of good design. We use research to build a firm understanding of the audience, business and market in which the product or service is to exist. 

Design and User Experience

Our User Experience, Interaction Design and Development teams work in tight collaboration with clients and their partners to bring elegant experiences into market.

Experience Management

Being no.1 requires vigilance. Once a new product or service is launched, or if it is already in the market, we’ll keep you ahead of the game.