EBS Integrator Verified Company

We needed to upgrade our system to a new way of thinking. Users tend to lose interest when there’s an issue with a site, so we needed someone who had that eye for perfection. EBS needed to be able to create something that would convey a message quickly to keep the interest of viewers. Users are impressed with the technology made available through the site. EBS Integrator is able to translate ideas into a product, effectively using their resources to respond to the client’s feedback. The team is communicative and available. We needed to upgrade our system to a new way of thinking. Users tend to lose interest when there’s an issue with a site, so we needed someone who had that eye for perfection. EBS needed to be able to create something that would convey a message quickly to keep the interest of viewers. hey can do just about anything, and are improving every day. You need to communicate with them and let them know what you need to be done, and they’ll get it done in a timely fashion.

I’m the founder and CEO of a Swedish educational company providing apps for various targeted skills, including those for driver’s licences and finances. We had been providing our educational content in an offline, hard copy format, but we wanted to build apps that contained the same information. We wanted to find an easy way to roll out several apps without the need for too much technical intervention, or, an admin panel that allowed us to quickly scale the number of apps and content within. was recommended to EBS by a colleague who had worked with them before. We held interviews with five other firms, but EBS was the only one who presented us with better approaches for our project. Instead of just doing what we told them, they gave us feedback and ideas, which we really appreciated. Communication with them has been good since the beginning, and they’ve remained professional throughout. We were also impressed with the high quality of previous projects they’d done. We’ve worked with many agencies and outsourcing companies, but EBS stood out because they care about the end products. They’ve remained honest with us, and they always deliver exactly what they promise on or before deadlines. I haven’t experienced this before, and especially not from an agency in a different time zone. EBS has been extremely professional from the beginning with their client success team, to the development with the tech and product teams. The 80% user retention rate is the most prominent KPI of the apps, while the net promoter score also boasts a positive metric. EBS has a professional team who is willing to provide honest and proactive feedback, and it’s been apparent how much they truly care about the end product.

I’m the CEO of a health website that suggests appropriate treatment and medication based on the user’s profile. I hired EBS for the full development of my website. They were a recommendation. They designed a responsive web experience for My Pocket Pharma Web, including the web application and dashboard. I worked with a project manager, a midsenior backend developer, a senior UX/UI designer, and a senior frontend developer. We’ve successfully launched our startup. They delivered a high-quality webapp and had a great Digital Transformation Journey with this team. They were serious about the project and offered a reasonable price.

EBS Integrator built two apps in Android and iOS. The apps allow users to utilize social networks as well as phones and allows users to connect to each other, as well as integrate several APIs. Because we were so happy with how they worked, we didn't reach out to anyone else for our second project. Both apps receive positive feedback from users and were delivered with very few bugs. EBS is communicative and proactive. The team offered feedback and suggestions to their client, and were immediately chosen for a second project. They give the feeling that this is their only client.

Due to their functionality and straightforward UI/UX, both apps have attracted praise from customers. EBS Integrator’s concise communication, transparent billing methods, and prompt turnaround time make the partnership rewarding.

We worked with EBS Integrator to make a new program in three different platforms – software, mobile application, and invoicing functionalities. EBS worked from planning to implementation of the solution. We wanted to be able to see employee tasks from different views. A customer, an employee, and I would each need to see the tasks and interact with them. The new software has streamlined employee tasks, improved internal communication, and reduced the need for administrator engagement. EBS Integrator implemented a detailed, accurate project plan that allowed them to remain on schedule and within the proposed budget.

They were polite, professional, and extremely skilled at all aspects of project design and execution. The app has numerous downloads and positive ratings in both app stores. The team’s efficiency and diligence made the project a success. EBS took responsibility for bugs and resolved them post-launch at no cost. They were responsive throughout the engagement. We're still working together to date on new and exiting projects.

The skilled team was hands-on during the development and design phase of the map. EBS Integrator met the beneficiary’s standards and produced the product within the timeline. Their team was prompt and approachable. Expect a team dedicated to delivering the best for their clients.

I am the Co-Founder and CEO of All About Parenting. Our company is committed to making learning about parenting a standard. I create contexts for trainers to teach about parenting. We wanted to develop an app where parents could share meaningful moments with their family, meet like-minded parents and learn how to be the best parents they can be. We plan to make Parents a staple app for parents, where they can socialize, learn and store photos and videos of their favorite life moments. We highly recommend considering IM ”Enterprise Business Solutions” SRL, doing business as EBS Integrator, when you're in need of an experienced software development team that delivers. As one of our provisioning partners, EBS Integrator does not disappoint. Our Deliverables are packed in time, on budget and we never had to sweat for getting insights regards execution.

Site response times are three-times faster, while cost savings from server resources average around €13,000 per quarter. EBS Integrator was as proactive, efficient, and responsive as an in-house team. The clearest impact was the site's response time. Before the rewrite, processing data arrays could take up to a minute. Response times are currently less than 20 seconds per query and exceed all our initial expectations. We've also seen impressive cost savings on our server resources. On average, the new system design saves us an average of €100 per day, which amounts to a quarterly savings of about €13,000. At this rate, this project will pay for itself within 2.5 years.

The website and apps have deployed, receiving positive user feedback despite some bugs experienced at the site’s launch. EBS Integrator produced top-notch development work with few delays. Their technical expertise, systematic processes, and organization made for a smooth workflow.

Internal stakeholders are pleased with the quality of EBS Integrator’s work, impressed especially by their efficiency as a third-party provider. The developers are skilled, flexible, and willing to collaborate on ideas and suggestions.

EBS Integrator updated the site and the client's staff and students loved it. A lot of changes were made since the client operates in 36 countries, but the team managed to make the site most useful to them, accustomed to the staff's workflow, and is user-friendly.

BACKGROUND Please describe your company and your position there. Memoria is a customer experience and loyalty business focussed on bridging the gap between online and offline data, driving hyper personalisation. OPPORTUNITY / CHALLENGE For what projects/services did your company hire EBS Integrator? EBS were engaged to build my Android and Apple Mobile app, as well as manage the back integrations and API's necessary to use the product successfully in the market. What were your goals for this project? Easy to use and understand UX Agility Cost Friendly SOLUTION How did you select EBS Integrator? EBS were originally selected as 1 of 2 tech partners i worked with. They were recommended to me as part of an acquisition i made in 2016. Describe the project in detail. The first meeting took place to replace the UI of the existing app purchased, during the first meeting it was quickly identified that building on top of the existing product would not provide the agility we were looking for. Post this meeting, with my limited skills in this space I set out to design and document the product I was envisaging. This is where EBS stood apart and really differentiated their offering. Via my documentation and a couple of meetings the team were able to identify my needs, make recommendations and drive a usable product, that wouldn't require change after change. The team (Vasille) was incredible value to myself and really went out of his way to understand what we were trying to achieve and ensure that I wasn't missing anything. I can not express how grateful i am for working with him and his team. Post Phase 1, We engaged Vasille and the team to continue and support and build new features as we progressed, again the feedback, insight and collaboration provided by EBS is what made this a success and resulted in over 10k thousand users in SG with a very limited budget. What was the team composition? Vasille, the legend and his team. Sergiu, the master at prioritising and ensuring my at times very unrealistic demands and requests were seen too. RESULTS & FEEDBACK Can you share any outcomes from the project that demonstrate progress or success? 10k+ users $2.5m in transaction data captured per year 60 Venues/ Businesses How effective was the workflow between your team and theirs? Couldn't have been any better, the team quickly realised that I preferred phone, email and chat, so adapted accordingly even though we we making it more difficult for them. They really felt like a business unit sitting under our business at Memoria. What did you find most impressive about this company? The most critical thing was the ability to educate and think logically with the designs, nothing was left un-noticed, if they weren't sure they asked, if it didn't seem right they suggested, and their ability to communicate this with me was immense. In the end the trust i had for the team, it became a no brainer, i listened and took their advice almost every time. Other things include - Collaboration, Patience, Agility and Speed. Are there any areas for improvement? Not at all, I will recommend at every opportunity I get and I look forward to working with them again. Thanks Sergiu, Vasille, Alexandru and all that made this an enjoyable few years.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript. BACKGROUND Introduce your business and what you do there. I’m the founder of a startup. We’re in the productivity industry as well as the mental health industry. OPPORTUNITY / CHALLENGE What challenge were you trying to address with EBS Integrator? We needed to build our product’s first beta version. SOLUTION What was the scope of their involvement? EBS Integrator is spearheading our front- and backend development efforts for our iOS app. They also handle all the complex scheduling rules and requirements involved in our development work. On top of that, the team is working with some design elements needed in the app. Furthermore, we've provided them with basic wireframes which they've needed to convert into high-quality definition mockups for the frontend. What is the team composition? We’ve worked with EBS Integrator's product manager. We’re now working closely with 3–4 engineers, but the entire team is composed of eight engineers. How did you come to work with EBS Integrator? After an extensive search and interview process with other development companies, I was introduced to EBS Integrator by a person within my network. How much have you invested with them? We’ve spent $35,000–$40,000. What is the status of this engagement? We began working together in January 2021, and we continue to collaborate. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement? We've been very impressed with their timeliness and their willingness to make changes as the product development moves forward. They’ve also been accommodating on implementing the modifications we’ve needed. On top of that, EBS Integrated has done their best to stay under budget. The team is also proactive at finding solutions which has really helped us to move the project forward very quickly. More importantly, when we’ve faced some difficulties, they’ve come up with better solutions without us having to prompt them to do so. How did EBS Integrator perform from a project management standpoint? They’re superstars when it comes to project management. We use Slack and Teamwork, both of which has been very effective. EBS Integrator is also open to using any tool we’re comfortable with. They have high accessibility, and they keep us up to date with their progress. Above all, we've never felt any anxiety about what they’re doing. What did you find most impressive about them? Their positive attitude has allowed us to pursue a very aggressive timeline. We’ve also been impressed with their openness regarding the risks we’ve needed to expect. More importantly, they’ve been willing and eager to provide the best solutions — which is something that we don’t often find with development teams. Are there any areas they could improve? Nothing comes to mind on areas they can improve. I’ve been satisfied with their overall work. As a result, I continue to be their client. Do you have any advice for potential customers? There’s no need to micromanage EBS Integrator. In fact, micromanaging them can constrain the creative solutions they can produce to solve your problems.

EBS Integrator delivered exhaustive and high-quality documentation that highly pleased the client and left them inclined to work with their team again. They were diligent, responsive, and professional throughout the project. They communicated via emails, Skype, and Teams and held bi-weekly meetings.