Connectgen Logo

Connectgen Verified Company

Virginia,  United States

Connectgen has multiple offices.
The head office is in Virginia, United States

Founding Year 2023
Team Size 50-249
Cost of Services Not revealed

ConnectGen is a minority- and women-owned technology company that designs, builds, and runs AI-enabled, cloud-based contact centers on Amazon Connect. As an AWS Advanced Tier Services partner with Amazon Connect delivery expertise, we help organizations across the public and private sectors modernize customer experience, automate service operations, and get more value from every interaction.

Our work spans both products and services. On the product side, ConnectNow unifies calls, tasks, customer data, and AI automation in a single agent workspace; Smart Claims 360 automates property and casualty insurance claims from first notice of loss through settlement; CX Bridge converts existing Genesys contact centers into Amazon Connect ready components; and InstanceIQ, Contact Center Builder, OrderNova, and myhealth.ai extend the platform into governance, rapid deployment, order management, and healthcare documentation.

On the services side, we deliver managed Amazon Connect services, AI-enabled contact center design, omnichannel customer experience across voice, chat, SMS, email, and social, AWS Connect training and enablement, agentic AI, managed billing, and professional services. The result is faster deployments, lower operating cost, and service experiences that feel effortless for both customers and agents.

We pair deep AWS and contact-center engineering with practical, hands-on delivery, so clients can start where the need is greatest and scale with confidence. Headquartered in Chantilly, Virginia, with a Center of Excellence in Hyderabad, ConnectGen combines strong US presence with round-the-clock delivery for customers across the USA and APAC. Smart solutions, seamless experiences, connect with confidence.

Connectgen at a Glance

Who Founded Connectgen?

How many projects a year does Connectgen deliver?

What is Connectgen average cost per project?

What are Connectgen company values?

Profile strength: Average

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Average is better than “below average”, but not “good”, at least not on TechBehemoths. Connectgen is one of those companies that might deliver some projects, but are not convincing enough. For this reason, their profile strength is average. Advice: get in touch with Connectgen if you have a great intuition. Otherwise, go the extra mile and find a slightly better ranking company. We have 5,000 strong and excellent ones from a total of 43,000+.

Locations

HEADQUARTERS

4229 Lafayette Center Drive, Suite # 1880, Chantilly
Virginia 20151
United States

Other locations

The Platina, #702-B, 7th Floor, BIT II, R.R, APHB Colony, Gachibowli,
Hyderabad 500032
India

Speciality

Main Services Focus
  • Artificial Intelligence
  • IT Strategy Consulting
  • Enterprise App Modernization
  • Application Management & Support

Client Focus

  • 100% - Enterprise (>$10M)

Industry Focus

  • Business services
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Connectgen Stats
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You can learn more about company stats on TechBehemoths in this article.

General

How Connectgen compares to other companies based on profile strength?

See how Connectgen is positioned among 23318 companies from United States based on profile strength. An average rate is fine, but could definitely be better for a bit more credibility.

Pricing

How much does Connectgen charge for their services compared to other companies in United States and Virginia?

Connectgen is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.

Services

How many services does Connectgen provide compared to other companies?

Connectgen covers 6 services in their current region or area. This means that the company offers a medium range of services compared to their competitors. This is safe. A bit of experience from more fields is always good, in case you may need additional services, they can cover it as well.

Year

When was Connectgen founded?

Connectgen was founded in 2023. According to TechBehemoths data, 215 companies were founded in United States in that year. Compared to other companies, Connectgen is relatively new in the market. Their most critical years of operations are successfully passed. This adds a bit more trust and confidence. Their eagerness and extra mile to prove is still definitely worth taking into consideration.

Portfolio

No Portfolio yet
TechBehemoths Tip:

Having no reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.

No Service Reviews yet
TechBehemoths Tip:

Every company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.

Contact the company directly

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