IT is the most advanced and popular field in Ukraine. Ukrainian IT industry is expected to reach $10 billion in value by 2021. The local software development community has grown by 27% in 2017 and currently employs over 185,000 IT specialists.

Ukraine ranks 4th in the world by the number of tech workers after the United States, India, and Russia. Moreover, its IT workforce is expected to surpass the 200,000 marks in 2021

Why you should work with Ukrainian IT companies?

The Ukrainian tech industry has benefited from a close cultural fit with European and Western markets as well as a central time zone. This means that the cultural fit comes both from a shared European history as well as working regularly with international businesses. Since 2013 an agreement between the European Union and Ukraine has also made it easier for Ukrainians to travel throughout Schengen to build business relationships.

 Additionally, the considerably lower prices compared to other European countries, made from Ukraine a good destination for sourcing out talents and workforce with relatively competitive skills and education. 

What to be aware of when working with Ukrainian IT companies

Due to the cheap prices Ukrainian web agencies offer, the market perception tends to take professionals and companies based in Ukraine as an outsourcing destination or a budget project alternative to other similar European opportunities. Additionally, cybersecurity, piracy and tech skills raise questions about hiring or not a Ukrainian web agency for web projects

How reliable are Ukrainian companies

Having the association agreement with the EU, Ukrainian companies starting 2013 entered a new phase of cooperation and received more access to European market, business culture, and IT environment and infrastructure. It is considered now, in 2020 more reliable than it was before and visible progress was registered; but with the regional background, is still far behind its neighbors in terms of competitiveness and skills

How the Ukrainian IT industry relates to the neighboring countries

With three large competitors as neighbors, Ukraine has been struggling to become the largest tech hub in the region. Compared to Russia, Ukraine enjoys a similar IT infrastructure but has more opportunities due to access to the EU market. Poland, on the other hand, has a considerable advantage due to advanced facilities and market investments which makes it more attractive than Ukraine. Also, Romania is a strong competitor in the region that claims leading positions in software development and IT infrastructure development. 

Overall, Ukraine has a strong position in the region and in Europe, with a massive IT presence which allows companies based there to attract more customers from different segments. However, the trends show that market preferences move to another price segment than the one Ukrainian companies are on to.

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

• Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

• Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

• Scalability: Choose a partner who can support your business as it grows and evolves. 

• Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.