The level of IT spendings in South Africa is forecast to increase at a higher pace than the economy in 2020. Although the general state of the economy has a direct impact on the growth of the ICT sector, its customers continue to invest in technology and the sector consistently shows a growth rate that is higher than GDP. 

Cybersecurity is a high priority, with global statistics indicating that South Africa is the third most targeted country in the world for cyber-attacks. Alleged IT-related procurement irregularities revealed through a number of commissions of inquiry and investigations continue to affect the reputation of some industry players. It is estimated that there are over 13,000 IT companies and over 3,000 electronics companies in South Africa with the vast majority being small companies employing less than 50 people according to Globe-News Wire.

Why working with a South African IT company

New and growing trends will provide significant opportunities for small and large players in the sector. These include growth in telecommunications, data center revenues and artificial intelligence, and the internet of things, where start-ups are expected to lead innovation. Digital transformation to improve customer experiences and online purchasing, fintech banking, blockchain, augmented reality and virtual reality are some of the technologies that will disrupt the South African ICT industry in 2019. 

The industry is characterized by consolidation and convergence of companies within the IT sector, and between companies in the IT and telecommunications sectors.

What you should be aware of when working with South-African IT companies

The growth projections of the IT market could be higher were it not for certain factors that seem to constrain it, including the cost sensitivity of customers, low expenditure by the public sector, market maturity, and bigger companies sourcing directly from the original equipment manufacturers. 

 IT market growth is also impeded by bigger companies that bypass IT vendors and go directly to OEMs for products and services. This impacts negatively on smaller companies that provide niche services within the broader IT sector. 

How reliable are South African IT companies

Despite the challenges facing the IT sector, its products and services have become part and parcel of everyday business and social life. The fast pace of innovation helps the sector to remain relevant while shaping the future of business and society. 

How does the South-African IT industry relate to the neighboring countries?

The South African IT market, comprising of hardware, packaged software and IT services submarkets, is regarded as one of the most developed and sophisticated within the continent. South African IT companies rank among world leaders in areas such as mobile software, electronic banking services, pre-payment, revenue management, fraud prevention systems, and the manufacture of set-top boxes according to a report provided by the South-African Department of Communications. 

Artificial Intelligence (AI) has emerged as a transformative technology, revolutionizing industries and unlocking new possibilities. It includes a range of services that leverage advanced algorithms and machine-learning techniques to enable machines to simulate human intelligence. These services include natural language processing, AR/VR development, data analysis, and virtual assistants, to name a few. AI is often intertwined with other similar services, such as data science, big data analytics, and sales automation, collectively forming a powerful ecosystem of intelligent solutions.

According to Forbes, 64% of business owners believe AI has the potential to improve customer relationships, indicating a positive outlook on the role of AI in enhancing client interactions

By implementing AI services in their working processes, companies can get a series of benefits, among which are:

• Enhanced efficiency in repetitive tasks
• Improved analytics.
• Enhanced Customer Experiences
• Process optimization

When selecting an AI service provider for a project, it is recommended to consider a series of criteria that would bring you closer to the best-suitable companies you want to work with. Some of the most important are: 

• Expertise and Experience: Look for companies with a proven track record in developing AI solutions relevant to your industry.

• Location: If this is important to your business or project requirements, choose a company that suits your geographical needs, and avoid cultural, and linguistic barriers

• Team size: depending on how urgent you need the project to be delivered, by selecting a company with more resources - you ensure a faster execution

• Hourly rates: even the best matching companies may have an hourly rate that could surpass your budget. To make sure you are on the same financial wave with your potential AI development partners, choose the hourly rate that gets closer to your project.

TechBehemoths, a trusted platform in the tech industry, can assist in selecting the best AI companies for your projects. With a comprehensive directory of AI service providers that includes more than 1200 specialized companies across 50+ countries, TechBehemoths offers unbiased reviews, ratings, and detailed profiles, helping you make informed decisions. The platform features a robust search functionality, allowing you to filter companies based on industry expertise, location, and other project requirements.