Kenya’s ICT sector was worth an estimated $5.48 billion in 2017, constituting 31.7% growth from 2016. The telecommunications segment makes up the vast majority of this at around $3.2 billion. Other important contributors are broadcasting, data center services, cloud, IT, and BPO.

Kenya’s combination of relatively stable governance, strategic location, and young and innovative population has made it an attractive destination for multinational companies. Several notable firms such as Oracle, IBM, Microsoft, Cisco, HP, and SAP have offices in Nairobi, and some have based their entire African operations from these offices.

Why you should work with Kenyan IT companies

Digital service providers in the cloud and BPO markets are largely involved in the provision, rather than the development, of services, whilst Kenyan firms are more prevalent in the fintech and eCommerce markets. The physical technology required for the delivery of digital services is typically imported, and it is not clear that Kenya could produce these products more efficiently. 

A key strength in the digital services market is the acceptance of mobile services. Any consumer solution entering the market would have to be mobile-compatible. Mobile healthcare services are expected to grow particularly rapidly as the sophistication of these offerings increases.

What to pay attention to when working with Kenyan IT companies and web agencies

On the consumer side, it is vital that any proposed digital service offering be mobile-compatible due to the prevalence of mobile usage in Kenya. Furthermore, smartphone penetration in the region is steadily increasing, thus increasing the sophistication of viable digital service offerings. 

Given the acceptance of fintech by the Kenyan population, a possible route to entry in the consumer market is to acquire one of the many smaller fintech firms in the industry. This would resolve some of the primary barriers to entry, most specifically bureaucratic red tape and a lack of local knowledge. 

On the corporate side, the most effective route to entry is likely through partnerships with smaller local resellers. This model is already popular in the Kenyan market. A key differentiating feature here will be how well the service adapted to the Kenyan market.

How reliable are Kenyan-based IT companies?

Considered to be one of the biggest African IT hubs, Kenyan web agencies and IT companies compete only with Ethiopian ones in terms of reliability. As many foreign companies have already invested and thus developed the local IT infrastructure and industry overall, Kenyan IT companies find it easier than other neighboring countries to enter the global market and provide their services for accessible prices. 

How Kenyan IT industry relate to the neighboring countries?

Kenya is actively trying to establish itself as a key ICT hub in the East African region. The country appears to be making good progress in this regard, helped by having a strong connectivity infrastructure and a young, innovative population. Despite this, the country currently faces considerable political uncertainty, and issues surrounding the transparency of tenders remain a major barrier to growth.

Although Kenya’s score for the metric measuring the economic impact of ICT is not high in absolute terms, it ranks 54th in the world. This supports the conjecture that businesses, government, and consumers will be receptive to new technologies as ICT has already had a substantial impact on the Kenyan economy

IT Managed Services are like having your very own team of tech wizards who take care of all your IT needs and keep your business running smoothly. Instead of handling everything on your own, you can outsource your IT tasks to a specialized company, allowing you to focus on your core business without worrying about technical headaches.

These services include a wide range of IT support and management tasks, such as network monitoring, data backup, cybersecurity, software updates, and help desk support. In other words, IT Managed Services is like having a reliable and proactive team of experts who prevent IT problems before they even happen!

Companies offering IT Managed Services use a variety of advanced tools and technologies to keep your IT infrastructure in top shape. They have monitoring software that keeps an eye on your network 24/7, detecting any potential issues and ensuring everything runs smoothly.

They use cloud-based solutions for data backup and storage, keeping your valuable information safe and accessible from anywhere. Additionally, they deploy cybersecurity tools to protect your business from threats like viruses and hackers.

When your company needs IT Managed Services, you have a few options to choose from:

• IT Service Providers: Specialized IT companies that focus on providing managed services and support.
• Managed Service Providers (MSPs): These companies are experts in handling all aspects of IT management, offering comprehensive solutions.
• Digital Agencies: Some digital agencies also offer IT Managed Services as part of their technology solutions.

Taking IT Managed Services from a specialized IT company or digital agency comes with several benefits for businesses:

• Peace of Mind: With a dedicated team handling your IT, you can focus on growing your business without worrying about technical issues.
• Proactive Support: IT Managed Service providers are proactive in identifying and resolving potential problems before they disrupt your operations.
• Cost-Effective: Outsourcing your IT needs can be more cost-effective than hiring and training an in-house IT team.

To choose the best IT Managed Service provider for your project, consider the following criteria:

• Expertise: Look for a provider with a strong track record in providing managed services and supporting businesses like yours.
• Service Level Agreements (SLAs): Ensure the provider offers clear SLAs that outline their response times and resolution commitments.
• Scalability: Choose a provider that can scale their services as your business grows.

TechBehemoths is an excellent resource for finding IT Managed Service companies. With over 1646 companies listed on the platform providing IT Managed Services across 43+ countries, you can easily find a suitable provider for your business needs.

The platform offers detailed company profiles, client reviews, and ratings, helping you make an informed decision. TechBehemoths.com simplifies the process of finding a reliable and trustworthy IT Managed Service partner for your business.