Colombian ICT Industry: General Profile

Colombia is now a strategic center when it comes to the outsourcing of IT and business services, with international investors attracted by the skills and size of its workforce, its favorable business climate, and its geographic location.

The sector has shown impressive growth, with Colombia receiving 387 new investment projects in the BPO, KPO, software, and IT services sector in the past seven years, according to fDi Markets and PRO COLOMBIA reports.

Why You Should Work With Colombia-based IT Companies

One of the biggest draws for investors is the breadth and diversity of Colombian talent. Colombia is ranked in the 57th position, according to the IMD World Talent Ranking 2025, ahead of countries such as Brazil, Peru, Chile, and Venezuela.

Colombia's Ministry of Information Technology and Communications (MinTIC) certified more than 37,000 Colombians in digital skills in the third quarter of 2017, adding to the field of innovative developers in the software development sector. In 2025, the Colombian government continues to prioritize digital education, aiming to train 68.000 tech students in digital skills. 

Figures suggest there are more than 4,000 software and IT service companies across Colombia. About 3% of those are large companies, 80% of which are based in the central region of the country, with four percent in the north, six percent in the west, four percent in the east, and the rest distributed across the country.

What You Should Be Aware of When Working With Colombian-based IT Companies

South America tends to be a more attractive destination for the IT market, and Colombian IT companies and web agencies are taking advantage of this opportunity. However, there are several aspects that need to be paid attention to when working with companies based in Colombia. Lack of experience, underdeveloped IT infrastructure, and the incapacity of competing with the US and European IT companies create challenges and doubts for potential clients in deciding whether to choose a Colombian IT company as a partner for their next web project, despite the cheap hourly rate it has to offer compared to the international global market. 

How Reliable Are Colombian-based IT Companies

Gartner Inc., an international consultancy company, ranked Colombia as one of five destinations in Latin America to offer Business Process and Information Technology Outsourcing, highlighting the country’s bilingual labor force and salary competitiveness within the sector. In addition, Everest Group, the global consulting firm, mentioned Colombia as an optimal market for finance and accounting outsourcing (FAO), legal process outsourcing (LPO), and business process outsourcing (BPO). Likewise, the company asserted the country’s strengths for its commerce. 

How Does Colombian IT Infrastructure Relate to the Neighboring Countries?

As the third-largest provider of IT services in Latin America after Brazil and Mexico with US$ 2.579 million (According to the International Data Corporation – IDC), Colombia is rising to the top due to its skilled workforce of more than 1.2 million professionals in the financial and services industry, incentives provided by the government, a continuous free trade agreement platform, competitive free trade zone regime, proximity, and connectivity to North America. These features and benefits have created an ideal business environment for venture capital firms and angel investors looking to invest in innovative and attractive opportunities.

e-Commerce development services encompass the creation and enhancement of online platforms that enable businesses to sell products and services over the internet. It is closely related to web development, mobile app development, payment processing, and digital marketing.

According to Forbes, by 2026, the U.S. e-Commerce market is expected to reach the value of $8.1 trillion.

Businesses can experience numerous benefits by leveraging e-Commerce development services from specialized IT companies:

• Global Market Reach: Online platforms enable businesses to reach a vast customer base worldwide, breaking geographical barriers.
• Enhanced Customer Experience: User-friendly interfaces, personalized recommendations, and streamlined checkout processes boost customer satisfaction and retention.
• Increased Sales and Revenue: Effective e-commerce platforms drive conversions, upselling, and cross-selling opportunities, leading to revenue growth.
• Scalability and Flexibility: Robust e-commerce solutions accommodate business growth, adapting to changing market demands and expanding product catalogs.
• Streamlined Operations: Integrated inventory management, order processing, and automated workflows streamline operations, improving efficiency.

When selecting an e-Commerce development service provider for a project, you may want to consider the following criteria:

• Experience and Expertise: Look for companies with a proven track record in developing successful e-commerce platforms, preferably in your industry.
• Technology Stack: Assess the provider's proficiency in popular e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and their ability to customize solutions to your specific requirements.
• Design and User Experience: Prioritize companies that excel in creating visually appealing, intuitive, and mobile-responsive e-commerce websites.
• Security and Payment Integration: Verify that the provider adheres to stringent security standards and can seamlessly integrate secure payment gateways.

TechBehemoths.com can assist in choosing the best e-Commerce development companies for your projects. With a vast directory of over 12,000 IT companies offering e-Commerce development services, it simplifies the selection process.

The platform provides comprehensive profiles, client reviews, and ratings to help you evaluate and compare different service providers. You can leverage the advanced search filters to narrow down your options based on industry expertise, location, and project requirements, ensuring a tailored match for your e-commerce development needs.

What is an e-commerce platform and what are the most common ones?

An e-commerce platform is a system that enables businesses to sell their products or services online.

If you’re looking to create an online shop or use an e-commerce platform, you have multiple options depending on your budget, technical skills, and business needs. For example, if you are a beginner and want a small online shop with little expenses, you can start your online store on Shopify, Wix, Squarespace or BigCommerce.

More advanced e-commerce platforms offer more control and complex features but require more technical knowledge. Some of these are: WooCommerce, Magento, OpenCart. These options are good for larger businesses, or those who want to scale/upgrade their platform from a basic to a more professional solution.

Enterprise e-commerce solutions, such as Salesforce Commerce Cloud, and SAP Commerce Cloud are great for large selections of products.

Another option is e-commerce as a service, where you can separate the front-end (what users see) from the back-end (payment, inventory). For this you can use Shopify Plus or BigCommerce Headless.

Below is a table with the most popular e-commerce platforms and their target audience:

Here are some stats on the usage of 2 popular ecommerce platforms by country.

WooCommerce

Magento

What is the cost for e-commerce development services?

Given the commercial nature of the projects, e-commerce development services are not cheap. The price is based on multiple criteria like service provider location, the complexity of the project, team size, etc.

In Germany for example, expect to pay around $90 / hour for e-commerce related services.

In the US the price can be significantly higher and in India it could be significantly lower.

How to choose the right service provider?

TechBehemoths offers a set of tools to help you shortlist the right companies for your e-commerce related projects. You can use advanced filters to narrow down your search results or Submit your project to get a list of companies that are best suited for your project requirements.