Kenya’s ICT sector was worth an estimated $5.48 billion in 2017, constituting 31.7% growth from 2016. The telecommunications segment makes up the vast majority of this at around $3.2 billion. Other important contributors are broadcasting, data center services, cloud, IT, and BPO.

Kenya’s combination of relatively stable governance, strategic location, and young and innovative population has made it an attractive destination for multinational companies. Several notable firms such as Oracle, IBM, Microsoft, Cisco, HP, and SAP have offices in Nairobi, and some have based their entire African operations from these offices.

Why you should work with Kenyan IT companies

Digital service providers in the cloud and BPO markets are largely involved in the provision, rather than the development, of services, whilst Kenyan firms are more prevalent in the fintech and eCommerce markets. The physical technology required for the delivery of digital services is typically imported, and it is not clear that Kenya could produce these products more efficiently. 

A key strength in the digital services market is the acceptance of mobile services. Any consumer solution entering the market would have to be mobile-compatible. Mobile healthcare services are expected to grow particularly rapidly as the sophistication of these offerings increases.

What to pay attention to when working with Kenyan IT companies and web agencies

On the consumer side, it is vital that any proposed digital service offering be mobile-compatible due to the prevalence of mobile usage in Kenya. Furthermore, smartphone penetration in the region is steadily increasing, thus increasing the sophistication of viable digital service offerings. 

Given the acceptance of fintech by the Kenyan population, a possible route to entry in the consumer market is to acquire one of the many smaller fintech firms in the industry. This would resolve some of the primary barriers to entry, most specifically bureaucratic red tape and a lack of local knowledge. 

On the corporate side, the most effective route to entry is likely through partnerships with smaller local resellers. This model is already popular in the Kenyan market. A key differentiating feature here will be how well the service adapted to the Kenyan market.

How reliable are Kenyan-based IT companies?

Considered to be one of the biggest African IT hubs, Kenyan web agencies and IT companies compete only with Ethiopian ones in terms of reliability. As many foreign companies have already invested and thus developed the local IT infrastructure and industry overall, Kenyan IT companies find it easier than other neighboring countries to enter the global market and provide their services for accessible prices. 

How Kenyan IT industry relate to the neighboring countries?

Kenya is actively trying to establish itself as a key ICT hub in the East African region. The country appears to be making good progress in this regard, helped by having a strong connectivity infrastructure and a young, innovative population. Despite this, the country currently faces considerable political uncertainty, and issues surrounding the transparency of tenders remain a major barrier to growth.

Although Kenya’s score for the metric measuring the economic impact of ICT is not high in absolute terms, it ranks 54th in the world. This supports the conjecture that businesses, government, and consumers will be receptive to new technologies as ICT has already had a substantial impact on the Kenyan economy

Custom Software Development services involve the creation of unique and bespoke software solutions tailored to meet the specific needs and requirements of a business or organization. Unlike off-the-shelf software, custom software is designed from the ground up, considering the unique workflows, processes, and objectives of the client. These services include software design, web development, testing, implementation, and ongoing support. Custom Software Development is closely related to software engineering, application development, and IT consulting services.

When a company needs Custom Software Development services, it has several options to consider:

• In-House Development: Companies with a dedicated team of software developers and IT professionals may choose to develop custom software solutions in-house. This option provides full control over the development process and intellectual property.
• Software Development Companies: Many businesses opt to partner with specialized IT companies that offer Custom Software Development services. These companies have extensive experience in developing custom software for various industries and can provide end-to-end solutions.
• Digital Agencies: Digital agencies that offer software development services can also handle custom software projects. Choosing a digital agency may be advantageous if the company requires a combination of software development and marketing services.

Taking Custom Software Development services from a specialized IT company or digital agency can bring significant benefits to businesses. First and foremost, custom software solutions are designed to address specific business challenges and optimize processes, leading to increased efficiency and productivity. Businesses can leverage custom software to automate repetitive tasks, improve data accuracy, and enhance overall performance.

Furthermore, custom software solutions offer scalability and flexibility, allowing businesses to adapt and grow without limitations. Off-the-shelf software may lack the customization and integration capabilities required for future expansion, but custom software can be designed to accommodate evolving needs and integrate with other systems seamlessly.

Choosing the best Custom Software Development service provider for a project requires careful consideration of several criteria, among which we can name some of the most important:

• Expertise and Experience: Look for providers with a proven track record in Custom Software Development. Assess their experience in working on similar projects and their ability to understand your industry and specific requirements.
• Technical Proficiency: Evaluate the provider's technical expertise in relevant programming languages, frameworks, and technologies. They should have a strong understanding of the tools and platforms necessary to develop your custom software solution.
• Project Management and Communication: Choose a provider with a robust project management process and effective communication practices. Regular updates, clear milestones, and open collaboration are essential for successful software development.
• Data Security and Compliance: Ensure that the service provider prioritizes data security and follows industry best practices. They should comply with relevant data protection regulations to safeguard sensitive information.

TechBehemoths is a valuable resource for finding the best Custom Software Development companies for your projects. With over 6384 companies listed on the platform providing Custom Software Development services across 78+ countries, TechBehemoths simplifies the search process. Our platform provides detailed company profiles, client reviews, and ratings to help you evaluate and compare different service providers.